Guardian Life: Implementation Technology Representative

Job Title: Implementation Technology Representative
Job Location: Bethlehem, PA
Posted Date: 2009-03-16
Request Number: 4124

Job Description:
Perform business and system analysis, system design and user-acceptance testing for product/sales-based software within the Manufacturing Profit Center. This position requires strong mathematical, analytical and problem solving skills as well as the ability to handle multiple assignments, respond to rapidly changing priorities and to work within tight deadlines. Life Insurance, marketing, and database/software implementation knowledge is a plus. Strategy Understands the problems, opportunities, and business requirements expressed by the Profit Center. Understands requirements and procedures for assigned tasks. Adheres to project procedures for assigned tasks. Implementation Creates and/or assists in creating detailed business/systems requirements for system functions from high-level Business Requirements. Participates in Product/System Business Requirements walk-through and review with the Business units, IT and vendors. Develops user-acceptance testing scenarios and test cases for the component that they are assigned. Performs user-acceptance testing on sales software tools and/or database feeds and/or interface files, problem reporting, and problem reconciliation. Uses testing tools to assist with numerical components during the user-acceptance testing phase. An example of this would be a spreadsheet to verify calculations, formulas, solves for actuarial/processing concepts. Communicates and interacts with appropriate individuals and groups during testing to report bugs and identify changes that may impact data, workflow and/or functionality by utilizing department UAT standards and processes. Perform regression testing pre/post launch of software Software Maintenance & Customer Support Assist in the identification and requirement definition of miscellaneous system enhancements (i.e. Deferred/outstanding issues/items from prior illustration releases). Assist in the maintenance of Illustration documentation and release information. Assist in the resolution and implementation of production problems as dictated by the end users.

Qualification:
College Degree in Computer Science, Mathematics or Accounting a plus, or equivalent business experience Knowledge of one or more of the following individual life insurance products: Traditional Life Insurance, Variable Life Insurance, Universal Life Insurance, Variable/Universal Life Insurance, Annuities, a plus. Excellent math aptitude and/or business analysis experience Experience in data analysis and/or data extracts, or working with 3rd-party system interfaces, a plus Strong PC skills including MS Word and MS Excel, required Life Insurance experience, a plus Excellent communication skills, both oral and written. Experience in writing a variety of business documents, preferably including business process documentation. Excellent interpersonal skills and a willingness to work in a team environment. Excellent PC skills using Microsoft Word, Excel, Power Point, and Lotus Notes (or similar programs). High-level understanding of mainframe / client server / web-based technologies May require minimal travel to Guardian’s New York Home Office (several times per year) Interested individuals should submit their posting application to Human Resources by 5:00 on Monday, March 23rd.

For more information on the Lehigh Valley Jewish community, please email Rabbi Mordechai Torczyner at torczyner@gmail.com.