Guardian Life: Learning Specialist

Job Title: Learning Specialist
Job Location: Bethlehem, PA
Posted Date: 2009-07-23
Request Number: 4212

Job Description:
Position Objective: This role will drive the improvement of individual and organizational performance through the development and delivery of training and performance-improvement initiatives. Major Opportunities and Decisions: Collaborate with internal HRBPs and OE Specialists to understand needs, deadlines for development and to ensure the projects are innovative, well designed, accurate and delivered on time. Design and develop training programs, both instructor-led and virtual, to provide employees with the knowledge, skills and ability necessary to perform their jobs. Foster and deliver high quality learning experiences through a blended learning approach using hands-on activities to simulate real tasks. Produce high quality innovative learning programs to clients. Ensure that designs incorporate learning best practices and achieve learning outcomes and client satisfaction. Manage multiple design priorities, deadlines and projects efficiently and in a timely manner. Develop appropriate instructional methodologies and formats. Ensure drafts, revisions and final designed documents are accurate and error-free. Conduct “train-the-trainer” sessions and other training delivery and facilitation as required. Evaluate, maintain and modify existing training programs and materials to ensure continuous improvement. Ensure all training programs are on the Learning Management System (LMS) to accurately track employee learning. Principal Accountabilities: Activity Design, develop, and deliver learning programs to meet identified business needs. Collaborate with HRBPs and OE Specialist to assess and identify individual and organizational learning needs and opportunities; proactively consult with HRBPs and line of business leaders to establish and maintain relationships. Measure and evaluate effectiveness of learning programs and interventions. Research and evaluate external learning programs for internal applications.

Qualification:
Skills and Knowledge: Competencies/Skills: Excellent client service skills with a proven track record in monitoring and acting on service metrics, and building relationships. Must have great judgment and critical thinking skills, strong sense of urgency, flexibility and adaptability to various types of highly stressful situations, excellent time management skills. Proven business acumen. Quickly gathers and disseminates information which allows for a sound business decision when dealing with ambiguity Fosters an environment that demands a high degree of teamwork and collaboration within human resources as well as with business unit resources Leads by example in communicating constructively, honestly, and candidly, seeks input from others; provides timely feedback to celebrate success and foster improvement Follows through on commitments; holds self and others accountable for achieving required outcomes Ability to successfully prioritize and handle multiple tasks; excellent project manager Excellent oral and written communication skills including active listening and presentation skills Strong interpersonal skills, be able to perform in a team environment, handle multiple projects and meet deadlines Knowledge: Knowledge and application of instructional design practices Knowledge and application of adult learning principles Knowledge and application of measurement and assessment of performance improvement from learning interventions Proficient in computer applications (i.e. PowerPoint, Word, Excel, & Internet Navigation) required. Working knowledge of web-design software and tools (i.e. HTML, JavaScript, Dreamweaver, FrontPage and other authoring technologies) Proficient in computer based authoring software (i.e. Captivate, Adobe Illustrator, Photoshop, Lectora and other Authorware, e-Learning applications, HRMS and LMS systems) required. Proficient with the use of online learning technologies such as Webex, Brainshark, etc. Education and Experience: Education: Bachelor's degree in training design, organizational development or other related field preferred. Four-year degree required. Experience: Four to six years proven experience in instructional design practices, adult learning principles, performance based training preferred. Completion of recognized coursework, certifications or related degree program preferred. Demonstrated ability to design, develop, evaluate and maintain training curricula and materials. Other Requirements: Occasional domestic travel required

To apply, go to http://www.guardianlife.com/GuardianLife/JobPostingServlet

For more information on the Lehigh Valley Jewish community, please email Rabbi Mordechai Torczyner at torczyner@gmail.com.